Blagger's Blog – Love each other, it's over now, someone unplugged BA
Quote of the Week
“The most important responsibility we have on this planet is to take care of one another…”
Miley Cyrus at the One Love Manchester concert on Sunday night, a message that will always ring true.
It’s all over then, kids and not-so-much-kids. Yesterday saw the UK go to the polls in what has been one of the hardest fought general election campaigns in recent memory, with press bias, mud-slinging, social media vitriol and attempts at public shaming becoming our daily diet for the last month. As such we’re sure you’ll agree it will be nice to get back to some degree of normality, and not just for those like ourselves who work in the media.
British Airways has been through the gates of PR hell this week after a catastrophic IT error saw 672 cancelled flights. The airline has since blamed ‘an engineer’ for the problem, saying they managed to cut power to the firm’s data centre, made a pig’s ear of the reboot, and left circuits redundant. In short, they unplugged the wrong thing. An estimated minimum £100million compensation bill will have to be paid, but can faith in the brand recover?
Need to know
A smart sleep mask has been developed by Sana Health which promises a wonderful rest by targeting the brain with vibrations and patterns- interesting news considering we work with the UK’s sleep expert, Silentnight.
The Blagger’s Blog is Smoking Gun PR’s weekly roundup of media news, sans effort
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